FAQ

  • Are Your Stamps Authentic USPS Postage Stamps?
  • How Can you Sell the Stamps at Discounted Rate?
  • Is It Legal to Buy Postage for Less Than Its Face Value?
  • Are These Current First-Class Postage Stamps or Just for Collecting?
  • Do You Charge Sales Tax?
  • How much is the shipping cost?
  • When can I expect to receive my order?
  • Do you offer tracking number for my order?
  • Why the tracking status is not updated?
  • Can I return or exchange an item?
  • When can I expect to receive a refund?
  • Can I cancel the order after I placed the order?
  • What payment methods do you accept?
  • Is my payment information safe when I place an order on your website?

Products

Are Your Stamps Authentic USPS Postage Stamps?

Yes. we only sell authentic USPS forever stamps. All of our postage undergoes a series of tests for authenticity, and is money-back guaranteed to our customers. All fraudulent and counterfeit items we receive are reported to the United States Postal Inspectors Office. We have aided law enforcement in several fraudulent and counterfeit postage cases over the past years, and have direct access to an inspector agent representative specializing in such cases.

How Can you Sell the Stamps at Discounted Rate?

We purchased these stamps directly from bankrupt mail store businesses that needed to liquidate their stock for cash, allowing us to secure a discounted price.

Is It Legal to Buy Postage for Less Than Its Face Value?

Yes. There are no laws or regulations prohibiting the buying and selling of second-hand postage for less than face value. Just ask a stamp collector.

Are These Current First-Class Postage Stamps or Just for Collecting?

Yes, these are Forever Stamps so they will always be equal to the value of one ounce, first-class letter in the U.S. The stamps can be used to mail a letter, or towards the total postage cost of any USPS shipment, or can be saved as a collectible.

Do You Charge Sales Tax?

No. The sales tax law states “Gross receipts from the sale of U.S. Postal Service stamps sold for the purpose of postage are not subject to tax

Shipping

How much is the shipping cost?

We offer free shipping with USPS first class delivery service and $5.99 for USPS priority mail service

When can I expect to receive my order?

We offer free shipping and it normally takes 4-6 days for delivery after placing the order, we also offer priority mail service ($5.99) if you choose this option, you will receive your order in 3-4 days

Do you offer tracking number for my order?

Yes, the tracking information will be sent to your email address within 24 hours after placing the order

Why the tracking status is not updated?

Please allow up to 24 hours for USPS website to update the status through their system

Returns

Can I return or exchange an item?

You can absolutely return your item to us, within 30 days after receiving it, as long as it’s undamaged, unused and contained in its original packaging with all tags and labels attached. You can also return the stamps to us to exchange for a different designs, please contact us at sales@stamps.ltd to get return instruction!

When can I expect to receive a refund?

You should expect to receive the full refund within 2 business days after we received the return stamps

Can I cancel the order after I placed the order?

We can only cancel / refund your order before we ship the orders, we can't cancel it if they are in transit!

Payment

What payment methods do you accept?

We accpet all major bank cards including Visa, Mastercards, Discover and American Express, we also accept digitial wallet including Apple Pay and Google Pay!

Is my payment information safe when I place an order on your website?

Yes, absolutely. We take your payment security very seriously. Our website uses SSL encryption to protect your personal and payment information during checkout. All payments are processed through trusted and secure payment gateway Stripe, which comply with PCI DSS (Payment Card Industry Data Security Standard).

We do not store your credit card details on our servers. Your information is encrypted and handled securely by our payment partners.